To be honest is to be upright, it implies congruity between what one feels, thinks,
says, and does. Honesty allows establishing a relation of confidence and respect,
which is crucial for team work.
The personal work must be oriented to fulfill concrete goals and we must make ourselves
responsible for them. We need to compromise to accomplish our assignments in time,
with quality and attachment to the budget. Only this way we can create the confidence
and mutual respect that demands team work.
Intelligence is the aptitude to understand, to learn, and to associate ideas. It
requires dexterity and skill to adapt to new situations or to find solutions to
problems. There are different types of intelligence; we must identify them and take
advantage of them. Our work demand teams that transmit energy and that compromise
themselves with a common and clear effort.
Passion for doing things well, fast and efficiently. Our collaborators must be the
best ones in their area of specialty and do things with total delivery, energy and
attention to detail.
To love the community in which we live and to improve the quality of its health,
education and ecology. Generosity begins in your own house, with your family; it
continues with our work colleagues and it spreads to the community. Generosity is
not simply to give. We must give information and means so that everyone can excel
(stand out) with its own effort.
Focus on client
The costumer must be our center of attention. We must investigate in a permanent
way the market´s different segments in order to know them better and to always satisfy
the needs of every costumer.
It is indispensable to do team work: to struggle as a team to achieve a goal. Team
work requires a clear definition of goals. It forces to complement knowledge, styles
and experiences to maximize the result. It implies respecting and listening to opinions.
Facing change and preparing for an environment of constant transformation. To learn
is to fill up with energy, adapt to be competitive, avoid getting trapped, to progress.
And for that it is indispensable to learn constantly from our mistakes.
Fast and Simple
It is important to accomplish the tasks rapidly and in a simple way, to eliminate
unnecessary functions and processes, live with a sense of urgency. The simple things
are taught and learned rapidly. The search of perfection can be an enemy of rapidity
and simplicity. It is better the approximately correct thing, than the totally wrong